Refund policy

Returns & Refunds

We want you to be happy with your order. Since items ship directly from our fulfillment partners rather than our own warehouse, here’s how we handle issues:

 

Damaged, defective, or wrong item: Email larkincs13@gmail.com within 30 days of delivery with a photo of the issue. We’ll arrange a replacement or full refund — no need to mail anything back.

Item never arrives: If tracking shows it’s lost in transit, email us and we’ll send a replacement or refund.

Changed your mind: Because items ship directly from our fulfillment partners, we’re not able to accept general returns for buyer’s remorse. Please double-check product details and photos before ordering.

European Union 14-day cooling-off period: If you’re in the EU, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification, even if it’s just a change of mind. Your item should be unused, with tags, in its original packaging, and you’ll need proof of purchase. Email larkincs13@gmail.com within that window and we’ll confirm next steps.

Refunds: Once approved, refunds are issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at larkincs13@gmail.com